We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
We collect information about you for 2 reasons: firstly, to process your orders and secondly, to provide you with the best possible service.
Other than for account servicing and billing, we will not contact you in future unless you have given us your explicit consent. If you do provide consent, e.g. by subscribing to product/service announcements, you are free to withdraw that consent at any time.
We will not pass your contact details to any 3rd party for the purpose of marketing.
The type of information we will collect about you includes:
- your name
- phone number
- email address
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us in writing or using the customer portal. If you find any inaccuracies we will delete or correct it promptly.
If you wish to have any data we hold about you to be removed, we will ensure this is actioned promptly. Doing so may cease any related service that we provide to you. We will inform you if that is the case.
We hold and process personal data to comply with our statutory and regulatory obligations in accordance with the prevailing law.
We will keep your personal information confidential and secure except to the extent that we are compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction from a regulatory body.
COOKIES IN USE ON THIS SITE
Our cookies help us:
- Make our website work as you'd expect
- Remember your settings during and between visits
- Improve the speed/security of the site
- Personalise our site to you to ensure you get details relevant to you
- Pass data to advertising networks
- Pass personally identifiable data to third parties
- Pay sales commissions
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to indicate you accept these cookies. Should you wish to remove these cookies, please close your browser.
MORE ABOUT OUR COOKIES
- Determining if you are logged in or not
- Tailoring content to your needs
- There is no way to prevent these cookies being set other than to not use our site.
Last updated: 2018-11-02